Shipping Policy

ROFTOX delivers across the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Available delivery options and any applicable delivery fees are shown at checkout before you place your order.

Orders are processed after payment confirmation. Delivery times may vary depending on your location, the delivery option selected and order processing. You will receive order updates by email, and tracking information will be provided when available after your order has been processed.

Large items such as televisions are handled with additional care, which may affect delivery timing. Please ensure someone is available to receive the delivery at the address provided.

• Please inspect the packaging upon delivery before signing for the order
• If the packaging appears damaged, note it with the courier and contact us
• Keep the original packaging in case a return is needed

Questions about a delivery? Reach our support team through the Contact Us page — please include your order number so we can assist you faster.